HoneyBook Data Reveals Small Businesses Using AI Earn $400K More Per Year Than Those Who Don't
HoneyBook, the leading AI-powered customer relationship management (CRM) platform for small business owners, today released the results of a new study that shows small businesses using AI earn a median annual revenue of $500,000, nearly five times the $90,000 median of their slower-moving peers.
The findings come at a moment when many service-based business owners are second-guessing AI adoption, concerned that customers will perceive their work as less authentic or less personal. However, the study found that customers report walking away from small businesses for unrelated reasons: 36% cite businesses being hard to reach, 32% point to a lack of professionalism, and 30% cite inconsistent quality of service.